In light of the Coronavirus (COVID19) outbreak, we are currently experiencing high call and email volume. Should you require assistance, we encourage you to be patient and contact your group leader. We need time to process an unprecedented amount of cancellations. This process takes time as we must contact vendors and partners regarding upcoming reservations that will be canceled. We will be communicating directly with your group leader.
If you are not due to travel within the next 3-4 weeks, we recommend that you wait before contacting us to ensure we have the latest policy information for your travel. The health and safety of our travelers are paramount to our business. Please read the specific sub-sections and FAQ below and let us know how we can best help you as you plan your student tour.
Update on Puerto Rico:
On March 15th, the Governor of Puerto Rico issued a serious executive order that shut down businesses and imposed mandatory curfews and a national lockdown. There are currently only five confirmed coronavirus cases on the island. This order also indicates that tours should be stopped everywhere on the island. Therefore, we have stopped our tour operations on the island until further notice.
Suggested COVID19 sources:
FAQ: 2020 Booked Groups
Our Covid19 Protocol: As with any crisis, we will closely follow our Vamonos safety protocol:
- Keep the group safe and together.
- Create itineraries that keep the group outdoors as much as possible.
- Be ready to make any itinerary changes always for the welfare of our groups.
- Increase our extra precautionary measures, along with local vendors, hotels, buses, and governments, to sanitize surfaces and diminish any spread of germs. Urge travelers not to share foods or drinks with anyone else.
- Advise travelers to purchase optional travel insurance upon enrollment in order to avoid unforeseen issues that may cause them to cancel their tour and lose their deposits.
- Urge individuals to stay home if they are sick prior to tour departure.
- Offer hand sanitizers and ask students to wash their hands multiple times a day.
- Follow CDC, and the WHO guidelines periodically.
- Inform group of any affected flight changes through group leader and the tour portal.
- Urge group leaders to encourage travelers to use good hygiene practices, such as:
- NO TOUCH: Keep your hands out of your nose, eyes, and mouth.
- COVER and turn away when you or others are coughing or sneezing.
- WASH hands thoroughly before eating anything.
- AVOID shaking hands or touching handles especially in large public places
Covid19 and young people (from www.syta.org)
One ray of light in this crisis is the fact that young people appear to be less prone to get infected with the Coronavirus. It is more apt to affect adults between the ages of 49 and 56. You may want to read these recent articles about young people, which may help to allay fears when you are talking with your clients, especially parents and teachers.
Covid19 and warm weather
According to experts (read NPR’s Can Coronavirus be Crushed by Warmer Weather?), this virus may be sensitive to UV irradiation and temperatures above 80 degrees. All our Caribbean and Central American destinations, plus Miami, have annual temperatures that fluctuate on average between 77-86 degrees. We encourage groups to keep traveling to these destinations.
For further information, contact your client relations representative or email us at: firstname.lastname@example.org
President, Vamonos Tours Inc.